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Student Services Administrative Guide & Resources

The Graduate School's Office of Student Services (OSS) coordinates support services for graduate students from first enrollment through graduation, while ensuring compliance with Graduate School policies and procedures. This web page, our workshops, presentations and our "how-to" guides are intended to engage departmental staff and faculty advisors, help them navigate through UB's student information systems (HUB, SIRI, etc.) and to encourage best practices for timely processing of student petitions and program completion.

On this page:

Orientation and Workshops for Graduate Program Administrators

We offer an orientation designed to provide new staff an overview of graduate student processing together with the tools and resources needed to adhere to deadlines and guidelines prescribed in the Graduate School Policies and Procedures Library.

The orientation covers:
●  Overview of Graduate Student Services
●  OSS important dates and reminder calendar
●  HUB account access/request and overview
●  SIRI account access/request and overview

Throughout the year, we also offer workshops addressing specific issues as well as job aids and "how-to" guides available for running queries and reports.

Upcoming Orientations

All orientation sessions will be held scheduled for 10:00 a.m. - 12:00 p.m., in 403 Capen Hall.


●    Wednesday, April 7, 2017

●    Wednesday, May 10, 2017


Register for an orientation session!

Student Services Job Aids and How-to Guides

OSS Staff, Areas of Responsibility

Jennifer Chazen

Director of Student Services

Reviews: PhD ATCs, Electronic Thesis and Dissertations (ETDs)

Megan Dishman

Academic Advisement Assistant

Reviews: Masters ATCs (AP, GSE, BE, EE, ISE, MAE), Full Time Status (FTS) Certification, Electronic Thesis and Dissertations (ETDs)

Ann-Marie Fraccica


Email communication, appointment scheduling

Sherene Milizia

Assistant Director of Student Services

Reviews: PhD ATCs, Masters ATCs (CAS, RPCI, SOM, SPHHP, CSE)

Nadejda Petrova

Academic Advisement Assistant

Reviews: AUDs, Combined Degrees and Advanced Certificates, Masters ATCs (CDS, LIS, DM, BMS, NUR, PHM, CBE, CSEE)

Other University Administrative Resources